Frequently Asked Questions
All payments are processed using authorize.net a leading online secure payment gateway. All transactions being encrypted using Secure Socket Layer (SSL) technology.
Every order is confirmed by an automated email which shows the details of your purchase.
Is it safe to order online?
Payments on Littlewomentoo.com are 100% private and secure. All your information is protected behind encryption technology known as Secure Socket Layer (SSL).
Whenever you see a padlock symbol on your webpage (check the bottom or top corners) or when your URL address begins with httpS:// it means that SSL is enabled and protecting your data.
Returns & Exchange Policy
We want you to be completely happy with your purchase, but we know that sometimes the things you buy online aren’t quite what you were looking for. You can return unwanted items for a full refund minus shipping within 7 DAYS of the date you received your order. (when our carrier delivers the merchandise to your address)
If your return brings the total of your purchase below $199.00, a shipping charge will be deducted from your return. Please include the store receipt in your package.
You have up to 14 days from receipt for us to receive your return to receive store credit for merchandise that is not on sale. After 14 days, we will not accept any merchandise for return.
Sale of all discounted/sale merchandise 20% off and over is final – we will not entertain returns, exchanges or store credit refunds. Items purchased on sale but less than 20% off may be returned for store credit only.
For your convenience, we inspect all our products prior to shipping for damages and inconsistencies. We strongly advise that you check all products upon delivery before removing any tags and labels.
ANY ORDER THAT IS PICKED UP IN STORE HAS A 1 DAY RETURN. ANY ORDER THAT IS SHIPPED OUT MUST BE SHIPPED BACK TO LITTLE WOMEN. WE WILL NOT ACCEPT IN STORE RETURNS OF ANY ITEM THAT WAS NOT PURCHASED/PICKED UP IN STORE.
We will accept returned item(s) only if they are in perfect condition (unworn and undamaged) and in their original packaging, including all tags, labels and packaging, within the time limit mentioned above.
Returned items that are missing tags and/or damaged, stained, soiled or altered will not be accepted as return, nor will we send it back to to the customer.
For hygiene reasons, swimwear and underwear are not returnable.
Shoes should be returned in their original shoe box. We will not accept shoes with any sign of wear and tear. Shoes should be tried on a carpeted or clean surface.
If you have received a gift purchased on Littlewomentoo.com, you can exchange it for another item(s) of the same value or more. Please note that you will be required to pay any difference in cost, as well as additional shipping. Any unused credit will remain in your account for your next purchase.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Little Women Too may collect and use Users personal information for the following purposes:
- To run and operate our Site
We may need your information display content on the Site correctly.
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on June 16, 2016
Are all your products authentic?
Yes, we are an authorized retailer of all the designers we feature. They are sourced directly from the brands and we guarantee every item to be 100% authentic.
We have been in the business of children’s fashion since 1995 and have a close relationship with all the brands we sell.
Can you give me more product information?
If you would like more information on any of our products, please contact us and we will be happy to assist you.
How do I know which items are in stock?
All items shown on the website are in stock unless the words “out of stock” are listed next to the product.
If you want to buy a size that is greyed out, please contact us. We have an excellent relationship with the brands and will do our very best to get more.
I am a wholesaler and wish to sell my brand at Little Women Too.
If you wish to sell your brand at Little Women Too, you can contact our buying team by sending an email to firstname.lastname@example.org. Unfortunately, we do not have a direct phone number and can be contacted through email only.